Return Eligibility
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
- Unused and unworn
- In original packaging
- In the same condition as received
Non-Returnable Items
Certain items may not be eligible for return, including:
- Clearance or final sale items
- Items damaged due to customer misuse
- Products without original packaging
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within a few business days.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Contact for Returns
To initiate a return, please contact us at info@martinnexora.com with your order details.